FAQS

1. How do we return the car when the office is closed?

A member of staff will explain normaly you will leave the keys in the letter box or give keys to reception depending where you rented the vehical.

2. Do we have to pay more than the price given on arriving in Menorca?

Autos Ciutadella promise that you only pay the price given, no extras. Like the petrol you return it with tha same amount as when rented out.

3. Do I need to leave a diposit when I rent a vehical?

No deposit is needed, except for drivers of 20 -24 years.

4. What insurance do I have when I rent with Autos Ciutadella?

The cover for the driver with 10 years or more driving experience includes everything always that the driver does not drink and drive, drugs, and causing danger to other drivers. Not inc, lantes, tyres, putting the wrong petrol/diesel in the vehical, loss of the keys, etc. We offer a extra cover for this for more details consult conditions.

5. Autos Ciutadella accept payment in cash?

Autos Ciutadella offer the possibility to pay in cash with no extra charge, debit, credit. Payment will be made on signing the contract.

6. Autos Ciutadella charge for petrol/diesel?

Autos Ciutadella only askes our clients to return the vehical with the same amount as when you rented the vehical.

7. How old do I have to be to rent in Autos Ciutadella?

Autos Ciutadella except drivers from 20 years of age with 2 years of owning a full drivers licence. 20-24 years there is an additional payment which is compulsory.

8. Does Autos Ciutadella have a emergency tlephone number?

Yes, Autos Ciutadella offer assistance in case of emergency.

9. Do the scooters at Autos Ciutadella have full insurance?

Yes it's full insurance to the general rules, we ask to leave a diposit in the moment the contract is signed the rental inc 1 or 2 crash helments.

Autos Ciutadella

  • No excess*
  • No deposit
  • No extra to pay for petrol
*Consult conditions
Empresa avalada por la dirección General de Consumo GOIB
25th anniversary Autos Ciutadella

Our office in Ciutadella

Autos Ciutadella Office